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About us

Luisa Paixao I La meilleure boutique en ligne pour les produits authentiques du Portugal

I provide you with the highest quality online store for genuine Portuguese products

As a Portuguese citizen living abroad for over 20 years, I take pride in my roots and cultural heritage. Through my travels, I have discovered exceptional areas, people, and products that showcase the best of Portugal.

Whether you are a Portugal enthusiast, feel nostalgic about the country, or simply curious, I offer you the finest products, 100% made in Portugal, rooted in history yet often with a modern twist.

All of our products are made from natural and locally-sourced raw materials, crafted using traditional or artisanal methods, making them authentic Portuguese products.

My guiding principle is respect.  

 

Respect for our Manufacturers.

Artisans et entrepreneurs du Portugal

During my travels throughout Portugal, I have had the privilege of meeting humble yet passionate producers and craftsmen who take pride in sharing their work with me.

I have come across skilled artisans who continue to utilize traditional techniques and natural, locally sourced materials to create high-quality products.

Some work alone while others are part of producer cooperatives that aim to sustain their craft, and their exceptional products simply need to be showcased.

I have also met young entrepreneurs who are proud of their heritage and are bursting with creativity, eager to showcase the new Portugal to the world. Drawing inspiration from their roots and the history of their country, they add their own modern flair to create unique products.

Furthermore, I have encountered manufacturers who are committed to producing high-quality products while prioritizing the protection of the environment. These individuals are dedicated to their craft and are thrilled to see their products receive the recognition they deserve.

At the heart of it all is respect. We maintain honest relationships with these producers and craftsmen, providing them with a platform to showcase their work and ensuring fair compensation for their efforts.

Respect for our customers.

Our customers entrust us with their confidence when buying our products online, even without meeting us or seeing our products in person.

We are committed to ensuring that our customers are impressed with the products we offer and the service we provide. To this end, we make four essential promises:

We assure you that your entire order will be promptly dispatched without any delay.

All the products featured on our website are readily available in our inventory, including those crafted by our artisans. Rest assured that there will be no unexpected surprises or delays.

As soon as you place your order, your products will be dispatched to you in a single package without delay.

We guarantee that your package will be delivered to you quickly and with the utmost care.

We take full responsibility for packing and shipping your order, and we do not outsource any part of this process.

Our packages are packed in double or triple-layered cardboard boxes specifically designed for shipping goods. Each item is individually wrapped and protected from any damage that may occur during transit.

We promise to provide a hassle-free refund if you decide to change your mind about your order.

We are meticulous in providing accurate descriptions and images of the products we offer to ensure that you know what to expect.

However, if for any reason your order doesn't meet your expectations, you have 30 days from the delivery date to request an exchange or refund, which we will process promptly.

We assure you that we will be responsive to all your inquiries.

We believe that communication is important in building trust with our customers, so we are always ready to discuss any concerns or questions you may have.

Despite being a small team and always on the move, searching for new and amazing products in Portugal, we will make every effort to respond to your queries as quickly as possible. Please feel free to contact us at any time.

For more information, please visit our payment methodsdelivery servicesrefund policy pages and Frequently Asked Questions (FAQ).

You can also consult the legal notice on our website, the general conditions of sale and our privacy policy.

But above all do not hesitate to contact us by email (which is the easiest and often the fastest way), by phone or even by post. To do so, please go to our contact page.